Brendan Reveals How to Drive Higher Online Engagement
In a digital world overflowing with content, one metric matters more than ever: engagement. Whether you're a startup looking to build a loyal following or an established brand aiming to reignite interest, online engagement is the heartbeat of your digital success.Brendan Amos, a renowned digital marketing strategist, has helped brands across industries elevate their online presence through strategic, human-centered engagement tactics. With a track record of boosting visibility and driving measurable results, Brendan believes engagement isn’t just about likes or shares—it’s about sparking genuine interaction and building trust.In this post, Brendan reveals his top insights and actionable strategies for driving higher online engagement in 2025 and beyond.
1. Start with Audience-First Thinking
“Engagement begins with empathy,” Brendan explains. “You have to understand who your audience is, what they care about, and how they prefer to interact.”
Instead of creating content based on assumptions, Brendan recommends digging into data—demographics, behavior patterns, and real feedback.
Pro Tip:
Use analytics tools to monitor who’s engaging with your content, what they’re responding to, and when they’re most active. Build detailed buyer personas and let them guide your tone, timing, and content type.
2. Craft Content That Invites Interaction
Too many brands create content that talks at their audience instead of with them. Brendan stresses the importance of building two-way communication. “Your content should be a conversation starter, not a monologue,” he says.
Interactive content performs particularly well—think polls, quizzes, Q&A sessions, live videos, or even simple “this or that” choices on Instagram Stories.
Actionable Idea:
End your captions with a question. Invite comments. Ask for opinions. Brendan suggests treating your posts like the start of a dialogue, not the end of one.
3. Lean into Storytelling
Brendan believes the most engaging brands are great storytellers. “Facts tell, stories sell,” he says. Whether you’re explaining your mission, celebrating customer success, or highlighting a behind-the-scenes moment, stories build emotional connection.
Try This:
Use real customer testimonials, day-in-the-life videos, or before-and-after transformations. The more relatable the story, the more likely people are to connect with it.
4. Deliver Consistent Value
“People don’t follow brands for fun—they follow them for value,” Brendan points out. That value can come in the form of education, inspiration, entertainment, or exclusivity.
The key is consistency. If your audience knows they’ll learn something from every post, they’ll stick around—and engage more often.
Value-Driven Content Examples:
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Quick tips or hacks
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Educational infographics
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Behind-the-scenes looks
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Industry trends or predictions
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Entertaining memes or videos (on-brand!)
5. Optimize Your Posting Strategy
It’s not just what you post—it’s when and where you post it.
Brendan advises brands to adapt their content to each platform’s unique environment. “What works on TikTok won’t necessarily work on LinkedIn,” he notes. And timing matters too—posting when your audience is online can significantly boost reach and engagement.
Tips for Optimization:
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Use platform-native tools (like Instagram Reels, YouTube Shorts)
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Post at peak engagement times (use analytics to discover them)
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A/B test different formats and captions
6. Respond, React, and Reciprocate
“Engagement is a two-way street,” Brendan emphasizes. If your audience is taking the time to comment, like, or share, your brand should respond. Fast and personalized responses show that you’re listening—and that builds loyalty.
Must-Do Engagement Tactics:
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Reply to comments and DMs
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Like and share user-generated content
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Acknowledge mentions and tags
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Spotlight active followers or top fans
7. Use Short-Form Video to Your Advantage
Video continues to dominate engagement metrics, especially short-form vertical video. Brendan encourages brands to embrace platforms like TikTok, Instagram Reels, and YouTube Shorts.
“Video captures attention faster and allows you to show personality and value in just a few seconds,” he says.
Ideas to Try:
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15-second how-tos
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Day-in-the-life clips
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Quick product demos
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Reactions to industry news
8. Incentivize Participation
Sometimes, all it takes to spark engagement is a nudge. Brendan recommends using contests, giveaways, and shoutouts to reward those who participate.
Examples:
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“Tag a friend to enter”
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“Comment your favorite feature for a chance to win”
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“Share this post and get featured”
Keep it simple, make the rules clear, and ensure the reward aligns with your brand.
9. Track, Test, and Tweak
Engagement isn’t static—it evolves. Brendan insists that ongoing performance analysis is crucial. “You have to test, learn, and adapt constantly,” he says.
Use tools like Google Analytics, Facebook Insights, or third-party apps to monitor which content types, times, and formats work best.
Metrics to Watch:
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Comments per post
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Shares and saves
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Average watch time (for videos)
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Click-through rates on links
10. Be Authentic—Always
Finally, Brendan’s golden rule for engagement: authenticity wins.“People can tell when you're being genuine versus when you're pushing an agenda,” he says. Brands that show vulnerability, stand for something, and stay consistent in their voice tend to attract more engaged communities.Don’t be afraid to show behind-the-scenes moments, admit mistakes, or share personal stories from your team.
Final Thoughts from Brendan Amos
“Engagement is about building relationships, not chasing algorithms,” Brendan concludes. “When you create content that speaks to your audience’s needs, encourages conversation, and stays true to your brand, engagement will naturally grow.”In an era where attention is fleeting and trust is earned slowly, Brendan’s insights remind us that the most powerful brands aren’t just seen—they’re felt.If your business is struggling to connect online, now’s the time to rethink your strategy, put your audience first, and focus on real, meaningful interactions.
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